Outsource the operational load. Keep running the business.
A comprehensive Business Process Outsourcing offer delivered through Sofia Platform — covering the operational functions that take up time, require specialist expertise, and rarely differentiate your business but always have to be done right.
What it is
A single partner for the operational back office.
Our Business Process Outsourcing offering, delivered through the Sofia Platform, brings together bookkeeping, monthly tax compliance, process documentation, and IT help desk support under one roof. It’s designed for businesses that want the operational basics handled accurately, consistently, and without having to line-manage specialists in-house.
We handle PAYE, WHT, and VAT compliance; maintain accurate financial records; draft internal process manuals and policies aligned to industry best practices; and provide day-to-day IT support — so your team can focus on the work that actually moves the business forward.
What’s included
Four modules. Scope up or down to match your business.
Most clients use all four. You can start with one and add others as they become relevant.
Module
Bookkeeping
Accurate, up-to-date financial records that give leadership a real-time view of the business and the basis for informed decisions.
- Day-to-day bookkeeping
- Monthly management accounts
- Year-end readiness
Module
Monthly tax compliance
PAYE, Withholding Tax (WHT), and VAT — handled accurately and on time so you avoid penalties and stay in good standing.
- PAYE computations & filings
- WHT compliance
- VAT returns and reconciliations
Module
Process manuals & policies
Internal business process manuals and policies that codify how your business runs, aligned to industry best practices.
- Standard operating procedures
- Finance and HR policies
- Internal control documentation
Module
IT help desk
Reliable technical support to address day-to-day IT issues, so your teams keep moving and disruptions stay small.
- Responsive ticket support
- User account management
- Common software troubleshooting
Why outsource
Three things you get that are hard to build in-house.
Cost-effective
Pay for the expertise you need, when you need it — without carrying the full overhead in-house.
Specialized
Skilled professionals across finance, tax, operations, and IT — without the burden of sourcing and retaining each discipline.
Streamlined
A single platform and partner coordinating the work, so nothing falls between the cracks between providers.
Sofia Platform
Want to see the platform we deliver this through?
Sofia Platform is the workflow layer behind our BPO engagements. Take a look.
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Ready to take the operational basics off your plate?
Tell us which modules you need today. We’ll scope a BPO engagement that fits your business and give you a clear view of cost and delivery.